Learn the best approach for managing complex installations in Microsoft Dynamics 365 Field Service. Discover how to establish a customer asset hierarchy using the Parent Asset feature to represent multi-room installations accurately.
Table of Contents
Question
A Field Service organization is implementing a hierarchical asset structure to better manage complex equipment installations. You need to create a customer asset hierarchy that accurately represents the physical structure of a multi-room installation. What should you do?
A. Create a custom entity to represent the hierarchical structure.
B. Create a single asset for the entire installation and use notes to describe the individual components and their locations.
C. Create each device as an asset and specify the ‘Parent Asset’ for each to establish the hierarchical relationship.
D. Use the ‘Functional Location’ feature to represent the hierarchy of the installation.
Answer
C. Create each device as an asset and specify the ‘Parent Asset’ for each to establish the hierarchical relationship.
Explanation
Creating each device as an asset and specifying the ‘Parent Asset’ establishes the hierarchical relationship and accurately represents the physical structure of the installation. Creating a single asset for the entire installation would not provide the necessary granularity. The ‘Functional Location’ feature is used for location granularity, not for representing asset hierarchies. Creating a custom entity is unnecessary and would not leverage the built-in functionality of Dynamics 365 Field Service.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.