Learn the critical privacy measure that must be implemented prior to going live with a web intake form containing mandatory fields for collecting personally identifiable information (PII). Ensure your online forms comply with data protection best practices.
Table of Contents
Question
The web design team incorporated asterisks (*) next to all the PII (Personally Identifiable Information) fields in a web intake form. An asterisk signifies a mandatory field. Which of the following is an essential step prior to the web intake form go-live date?
A. Analyze intake forms for similar use-cases available on the web and the competitors.
B. Test the form using synthetic data to ensure it works to determine privacy functionality.
C. Check with the web-development team on how to enforce input validation for the mandatory fields.
D. Speak with the company’s intake team on the appropriate number of data elements that the intake team requires to execute the use-case.
Answer
The most essential step that must be taken before the web intake form with mandatory PII fields goes live is:
B. Test the form using synthetic data to ensure it works to determine privacy functionality.
Explanation
Prior to launching any web form that collects personally identifiable information, it is crucial to thoroughly test the form’s functionality and privacy measures using synthetic data. Synthetic data refers to artificially generated data that mimics the characteristics and structure of real PII, but does not contain any actual personal information.
By inputting synthetic data into the web form fields, the privacy team can:
- Verify that the form correctly distinguishes between optional and mandatory PII fields as indicated by the asterisks.
- Ensure that the form cannot be submitted without all the required PII elements being entered.
- Confirm that the submitted PII is accurately captured, stored, and transmitted in accordance with the organization’s data protection policies and applicable privacy regulations.
- Identify any potential vulnerabilities, errors, or unintended behaviors in how the form processes PII before real user data is collected.
Testing with synthetic data allows privacy issues to be detected and remediated prior to go-live. The other options, while relevant privacy considerations, are not as essential as robust pre-launch testing of the form’s PII handling to catch any problems that could lead to privacy breaches or noncompliance. Competitor benchmarking, input validation, and aligning with business requirements do not replace the need for thorough privacy testing.
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