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AI-102: How to Migrate and Publish a QnA Knowledge Base in Azure AI?

By: Author Alex Lim

Posted on

Categories Exam

Learn how to seamlessly migrate a QnA knowledge base to Azure AI’s production environment. Follow our step-by-step guide to importing, testing, and publishing your knowledge base for live user interactions.

Table of Contents

Question

Your organization, Nutex Corporation, has been using a question-and-answer (QnA) knowledge base to handle customer inquiries for its product support team. To ensure continuity and improve collaboration, you decided to migrate the existing knowledge base from one environment to another.

You exported the current knowledge base from the development environment to a .tsv file. Now, you must import this knowledge base into the production environment to make it accessible for live user interactions.

Unordered Choices:

  • Create a new knowledge base in the production environment and import the .tsv file.
  • Test the knowledge base.
  • Publish the knowledge base.
  • Use the existing knowledge base for the production environment and import the .tsv file.
  • Use Azure CLI (command-line interface) commands to import the .tsv file to the production environment.

Answer

Correct Order:

  1. Create a new knowledge base in the production environment and import the .tsv file.
  2. Test the knowledge base.
  3. Publish the knowledge base.

Explanation

In the given scenario, you have exported the knowledge base. The next step is to import it. To import a knowledge base into the production environment, you would:

  • Ensure that you are logged into to the service.
  • Create a new knowledge base in the production environment.
  • Once you have created the new KB, open the new knowledge base, navigate to the Settings tab and, under Import knowledge base, select QnAs and import the .tsv file. The exhibit shows the options you can use to export and then import the knowledge base.

|~ExportImportKnowledgeBase.png~]

  • Test the knowledge base.
  • Publish the knowledge base.

You would not use the Azure portal to import the exported knowledge base. The Azure portal is used to manage resources. However, it does not offer a feature to import .tsv files for QnA knowledge bases.

Using the existing knowledge base is not the correct step in the given scenario. You do not have a knowledge base in the production environment. Creating a new knowledge base is the correct step.

You would not use Azure CLI commands to import the .tsv file to the production environment. Azure CLI can manage various Azure resources. However, importing a QnA knowledge base is not handled via CLI. The import process for the knowledge base relies on the GUI portal for the Azure AI Language service or REST API for such tasks.

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