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Solved: How do I remove existing local in policies from FortiGate GUI

This article covers the procedures for deleting the local-in policies currently displayed on the FortiGate GUI. Scope Local in policies regulate the traffic and services that are dedicated to FortiGate interfaces, in contrast to standard firewall policies. To have precise control over the services, source, and destination addresses, administrators can design a custom local-in policy …

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Solved: How do I block WhatsApp file uploads action by using application control?

This article describes how to deny uploading images, documents, or videos in WhatsApp web conversation by using the application control signature. In order to control web WhatsApp upload traffic that would require enabling SSL deep inspection + application control profile in the firewall policy. Step 1: Go to Security Profiles > Application Control. Step 2: …

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Solved: How do I fix unable to reach IPv6 gateway that is a Subnet-Router Anycast Address

This article describes the reason why an IPv6 gateway may not be reachable and a workaround using RFC6164. Solution A simple analogy for an IPv6 subnet-router anycast address is that it looks like a ‘network address’ for IPv4 as it is the first address in a subnet. For example, if the prefix for the subnet …

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Solved: How do I fix Non-FIPS FortiSwitches offline when managed by FortiGate configured in FIPS-CC mode

This article describes how a FortiSwitch that does not support FIPS can be managed by a FortiGate in FIPS mode. Scope FortiGate in FIPS mode and FortiSwitch in non-FIPS mode. Solution FortiGate in FIPS-CC mode impose restrictions in different settings, especially related to supported algorithms for secure communication channels. Not all FortiSwitch models support FIPS …

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Solved: How do I hide the username/password prompt for the SSL-VPN login portal to show SAML only

This article describes how to hide the Username and Password fields, as well as the Login button prompts, on the SSL-VPN Web Mode login page without impacting SSL-VPN functionality. This might be done by an administrator if: Web Mode SSL-VPN users should only have the option of logging in via SAML authentication, but: Tunnel Mode …

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Insight about how digital certificates use and validation

This article tries to give more insight into digital certificates, their use, and validation. Scope This applies to multiple products. Digital certificates are typically used to build up TLS tunnels in various products, FortiClientEMS, FortiAnalzyer, FortiGate, FortiNAC, FortiAuthenticator, FortiWeb, and many more. All of them use certificates already with the web server so where the …

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Solved: How do I fix FortiAuthenticator Windows Agent doesn’t show any domain

This article describes why FortiAuthenticator Agent for Microsoft Windows does not display any domain. Under Two Factor Authentication > Configure, no domain is seen. Even Windows 10 client machine is added in domain, FortiAuthenticator Agent for Windows does not display any. The reason is that FortiAuthenticator Windows Agent is installed using a local account, instead …

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Solved: How do I refresh and clear the wad user/group cache on FortiProxy version 7.0.X.

This article describes how to refresh/clear the wad user/group cache on FortiProxy version 7.0.x. As wad maintains its own cache for user & group information. In firmware version 7.0.x, the old command to refresh/clear wad user/group cache doesn’t exist. Step 1: Clear the existing user cache using the below CLI commands: # diagnose wad user …

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