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Solved: How do I fix error ‘Newer version already installed’ when attempting to install new FortiEDR Collector?

This article describes the steps to take when the error ‘Newer version already installed’ is seen when installing new FortiEDR Collector. Upon Installation of new version of FortiEDR Collector an error has occurred. The detailed error message is as below: Newer version already installed. Solution Verify the following: There is no FortiEDR process in task …

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Solved: How do I fix error on ‘Inventory’ button Manager ‘Collectors with a newer version than the Core exists’?

This article describes about the error ‘Collectors with a newer version than the Core exists’. Solution In case Collectors are on a newer version than all Cores running this message will appear. How to know if user has the latest version of Core or if there is a newer Core version available for upgrade: In …

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Solved: Why so many disconnected FortiEDR collectors are seen upon logging into the manger?

This article describes the causes for disconnected collectors (FQA). Questions and Answers Question 1: Is it possible to edit the timeout period for a license to expire? Answer: No. Question 2: Was it detected that an agent had its license expired, but upon power up, it was noted that it was removed from the FortiEDR …

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