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Solved: How do I fix FortiAuthenticator unable to send SMS message?

This article describes the situation when FortiAuthenticator is unable to send SMS messages. The below message is appearing because the username is maybe too long: Unable to send FTM activation message to xxx. FortiGuard server failed sending SMS because message is too long. Solution Step 1: Go to System > Administration > Replacement Message. Step …

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Solved: How do I troubleshoot FSSO events are not collected by FortiGate after upgrade of Fortiauthenticator to 6.4.5?

This article describes the issue where FSSO events are not collected by FortiGate after the upgrade of FortiAuthenticator to 6.4.5. Solution: Disable Enable encryption feature FortiAuthenticator now offers a server-side TLS support option so that FortiGate as an FSSO client can be configured to connect to FortiAuthenticator over a TLS connection, and this is enabled …

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