In a consumer market dominated by digital players such as Uber, Netflix and Spotify users have come to demand intuitive systems, service flexibility and granular control over their experiences. This level of service can be challenging to match. However, by fully embracing modern digital infrastructure, operators are able to facilitate smooth and secure end-to-end customer …
CSP
Telecoms companies are facing something of a crisis right now. They may provide the essential backbone for digital services that businesses and consumers rely on. However, their business model has come under attack by both tech enterprises and disruptive startups, all offering new and, in many cases, cheaper ways for us to communicate and keep …
