In our new normal you will find a lot of people arguing to automate repetitive work. Many are looking to automate the repetitive tasks that no one wants to do. While automating more sophisticated front office functions is certainly more difficult, it’s going to become increasingly accessible in the future with A.I getting better and …
Digital transformation encompasses both technological and human components. While many initiatives focus on ensuring that a company’s multi-cloud infrastructure is agile enough to meet changing demands around cloud mobile, Internet of Things (IoT), and big data, it’s equally important to empower business workers with the modern digital tools they need to be successful today. Artificial …
2020 is coming up fast, but did you know it is predicted that by then, 85% of customer service interactions will be powered by AI bots? Did you also know that by 2020, 100 million consumers are expected to shop using AR technology? The use of AI in commerce is the future of customer experience …
