Struggling with error 0xc004c032 while installing Microsoft Office? Don’t worry, we’ve got you covered. In this guide, we’ll walk you through the most effective solutions to fix the issue and get Office up and running in no time.
Installing Microsoft Office is a straightforward process, but sometimes users encounter issues that prevent them from successfully installing the software. One common error is 0xc004c032, which occurs when the trial version of Office has already been installed and expired on the device. This error can be frustrating, especially if you need to use Office for work or school.
The detailed error message is as below:
Microsoft Office couldn’t activate your time-based license because the activation server reported a problem.
Error code: 0xC004C032
In this guide, we will provide you with a comprehensive solution to fix error 0xc004c032 and get Microsoft Office up and running smoothly. We will cover different methods to resolve the issue, including manual and automated solutions. Follow along with us to resolve the issue and enjoy using Microsoft Office on your device.
Understanding Error 0xc004c032
Error 0xc004c032 is an activation error that occurs when a user tries to install a licensed version of Microsoft Office on a device that already had a trial version installed. The error message appears on the screen, preventing the user from installing Office successfully. The error message may also appear when the user tries to activate Office after installing it.
Why Does Error 0xc004c032 Occur?
The error occurs when the trial version of Microsoft Office has already been installed on the device, and the license has expired. When the user tries to install the licensed version, the activation process fails, and error 0xc004c032 appears on the screen. This error can also occur when the user tries to activate Office after installing it.
How to Fix Error 0xc004c032
Pre-check: Verify the Product Key
If you have received an error code, it may be due to an incorrectly entered product key. Please verify the accuracy of your product key and ensure it is compatible with your version of Office before attempting to install.
Method 1: Uninstall the Previous Office Version
Step 1: Press Windows key + R to open the Run dialog box.
Step 2: Type appwiz.cpl and press Enter.
Step 3: Locate the trial version of Microsoft Office and click on the Uninstall button.
Step 4: Follow the on-screen instructions to remove the software completely.
Step 5: Restart your device.
Step 6: Try installing the licensed version of Microsoft Office again.
Method 2: Use the Office Uninstall Support Tool
Step 1: Download the Office Uninstall Support Tool from Microsoft’s website.
Step 2: Run the tool and follow the on-screen instructions to remove any previous Office versions and related files.
Step 3: Restart your device.
Step 4: Try installing the licensed version of Microsoft Office again.
Method 3: Repair Office Installation
Step 1: Press Windows key + X and select Apps and Features or Installed apps.
Step 2: Locate the Microsoft Office and select the Modify option.
Step 3: Choose Online Repair and click on the Repair option.
Step 4: Follow the on-screen instructions to complete the repair process.
Step 5: Restart your device.
Step 6: Try installing the licensed version of Microsoft Office again.
Method 4: Enter Product key and Activate Microsoft Office using Command Prompt
If you are unable to resolve the error code, we recommend attempting to enter the product key via Command Prompt, making sure to include the dashes. For guidance on how to do this, please refer to the following instructions:
Step 1: Open Command Prompt (CMD) with Run as Administrator option.
Step 2: Type the following command with your Microsoft Office product key in place of <product_key> and press Enter.
%ProgramFiles%\Microsoft Office\Office14\ospp.vbs" /inpkey:<product key>Step 3: Restart your device and see if Office is installed.
Frequently Asked Questions
Q: Can I fix error 0xc004c032 without uninstalling the trial version of Office?
A: No, you cannot install the licensed version of Microsoft Office if the trial version is still installed on the device. You need to uninstall the previous version before installing the new one.
Q: Can I use the Office Uninstall Support Tool for any version of Office?
A: Yes, the tool can be used to remove any version of Microsoft Office installed on your device.
Conclusion
In conclusion, error 0xc004c032 can be frustrating, but it is fixable. By following the methods outlined in this guide, you should be able to resolve the issue and install Microsoft Office without any problems.
