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Solved: How do I fix Fortnite Login Failed “You do not have permission to play Fortnite”?

Problem: Fortnite login failed issue is back. This error seems to be occurring to people who have multiple email addresses or accounts like PlayStation Network or Xbox Live tied to Epic Games account. To fix the issue you will need to unlink any unnecessary emails.

We’re investigating issues related to kicks and logins. We’ll provide an update when these are resolved. pic.twitter.com/Wtg1gmoc3O

— Fortnite Status (@FortniteStatus) September 14, 2020

The detail error message as below:

You do not have permission to play Fortnite

Your account no longer has play access to Fortnite

Solved: How do I fix Fortnite Login Failed "You do not have permission to play Fortnite"?

Solved: How do I fix Fortnite Login Failed "You do not have permission to play Fortnite"?

Follow below solution steps to resolve Fortnite login failed issue using forgot your password function on Epic Games login page.

Step 1: Go to the Epic Game Store Sign In page.

Step 2: Select Forgot your password.

Epic Game Store Sign In page forgot your password

Epic Game Store Sign In page Forgot your password

Step 3: Enter any of the past emails that you think might have ever been connected to Epic Games account.

Step 4: Once you get an email from Epic Games on one of the emails that you entered, login to Epic Games using this old email.

Step 5: Select Connections from the left menu.

Epic Games account connections

Epic Games account connections

Step 6: Click on the Accounts tab.

Go to Accounts tab and click on Disconnect button

Go to the Accounts tab and click on the Disconnect button

Step 7: Unlink the past email from your Epic Games account.

Unlink account confirmation

Unlink account confirmation

Step 8: Logout of this old email account.

Step 9: Login Epic Games account using the email you want to associate with it.

Step 10: Select Connections from the left menu.

Step 11: Click on Accounts tab.

Step 12: Link the correct email to your Epic Games account.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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