[Solved] How to Fix 0x87e0000d Error when Install Games on Xbox Live

The error code 0x87e0000d show on Xbox One and PC when try to install certain games via the Microsoft Game store. Possible cause may be due to server issue, temporary glitch or system file corruption. Follow the below solution steps to resolve this error.

[Solved] How to Fix 0x87e0000d Error when Install Games on Xbox Live
[Solved] How to Fix 0x87e0000d Error when Install Games on Xbox Live

Content Summary

Solution 1: Verifying Xbox One Live servers are working normally
Solution 2: Installing the game or app in Offline Mode
Solution 3: Performing a power cycling procedure
Solution 4: Reset Console reset
Solution 5: Clear the Windows Store Cache
Solution 6: Reinstall Apps using PowerShell
Solution 7: Make sure Xbox Live Networking Service Running
Solution 8: Repairing with DISM using RestoreHealth option
Solution 9: Disable Third-Party Background Services
Solution 10: Perform In-Place Upgrade

Solution 1: Verifying Xbox One Live servers are working normally

Go to Xbox Live Status to check whether the issue is caused by servers are experiencing outage periods.

Solution 2: Installing the game or app in Offline Mode

Step 1: Press the Xbox button on the controller once to bring up the Guide menu.

Step 2: Use the tabs at the top to land directly into the network settings window (Settings > System > Settings > Network)

Step 3: Select the Network Settings menu and then select Go Offline (from the left-hand side).

Step 4: Restart the console.

Solution 3: Performing a power cycling procedure

Step 1: Turn on your console.

Step 2: Keep Pressing the Xbox button on the console for around 10 seconds until you see that the front LED stops flashing.

Step 3: Release the power button, disconnect the power cable from the power outlet and wait for few minutes.

Step 4: Start the console again.

Solution 4: Reset Console reset

Step 1: Press the Xbox button on the controller to open up the guide menu.

Step 2: Go to System > Settings > System > Console Info.

Step 3: Select the Reset console menu and press the A button to access it.

Step 4: Choose Reset and keep my games & apps.

Step 5: Console will automatically restart after the reset process completed.

Solution 5: Clear the Windows Store Cache

Step 1: Press Win + R together to open Run dialog box.

Step 2: Type wsreset.exe and press Enter.

Solution 6: Reinstall Apps using PowerShell

Step 1: Open PowerShell with administrative rights.

Step 2: Type: Set-ExecutionPolicy Unrestricted to set the policy to Unrestricted.

Step 3: Run the reinstall and re-register command for built-in Windows 10 apps:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Step 4: Restart the system.

Solution 7: Make sure Xbox Live Networking Service Running

Step 1: Open Run dialog box, type service and press Enter.

Step 2: Locate Xbox Live Networking Service, right-click on it and select Properties.

Step 3: Change the Startup type to Automatic.

Step 4: Click on the Start button to make sure the Service status switches to Running.

Step 5: Restart the computer.

Solution 8: Repairing with DISM using RestoreHealth option

Step 1: Open Start, search for Command Prompt, right-click it and select the Run as administrator option.

Step 2: Type the following command and press Enter: DISM /Online /Cleanup-Image /RestoreHealth

Repairing issues with DISM using RestoreHealth option
Repairing issues with DISM using RestoreHealth option

Step 3: Run below commands on the command prompt to restart windows update services:
net stop bits
net stop cryptsvc
net stop wuauserv
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start bits
net start cryptsvc
net start wuauserv
net start msiserver

Solution 9: Disable Third-Party Background Services

Step 1: Open Start and search for msconfig.

Step 2: On the System Configuration window go to the Services tab

Step 3: Check on Hide all Microsoft service option.

Step 4: Click Disable all button.

Step 5: Go to the Startup tab and click on the Open Task Manager link.

Step 6: Disable all applications in the list to prevent it from startup when the computer is booting up.

Step 7: Close Task Manager and click Apply button in System Configuration windows then click OK.

Step 8: Choose to restart when prompt to do so.

Solution 10: Perform In-Place Upgrade

Step 1: Download Windows 10 Disc Image (ISO File).

Step 2: Login Windows using user with Administrator right. Select Download tool > Run.

Step 3: On the License terms page, select Accept.

Step 4: On the What do you want to do? page, select Upgrade this PC now, and then select Next.

Step 5: You will have an option to Keep personal files and apps, Keep personal files only, or to keep Nothing when upgrade.

Step 6: The upgrade process would take a while and may consist of multiple times of reboots.

Published by Thomas Apel

, a dynamic and self-motivated information technology architect, with a thorough knowledge of all facets pertaining to system and network infrastructure design, implementation and administration. I enjoy the technical writing process and answering readers' comments included.