Skip to Content

Sobeys ransomware incident

Updated on 2022-11-14: Canadian Supermarket Chain Recovering From Cyberattack

Canadian supermarket chain Sobeys is recovering from a cyberattack. Sobeys parent company Empire disclosed the incident in a press release on November 7, noting that while stores remained open, “some in-store services are functioning intermittently or with a delay. In addition, certain of the Company’s pharmacies are experiencing technical difficulties in fulfilling prescriptions.”


  • Sobeys has more than 1500 locations across Canada with brand names such as Foodland, IGA, Lawtons, Needs, Safeway, etc. The attack appears to involve the Black Basta ransomware and was executed about the same time as the attack on Canadian meat supplier Maple Leaf foods. Fortunately, the contingency plans have most services operating at this time. With today’s patterns, the trick is not only to restore operations and close the avenue of attack, but also make sure that you have checked for, and addressed other attack vectors, as attackers are quick to go after what is perceived as a weakened target. Make sure your recovery plan considers this behavior.


Updated on 2022-11-13

Canadian supermarket chain Sobeys suffered a ransomware attack by Black Basta, which disrupted certain systems and services including technical difficulties in fulfilling prescriptions. Read more: Canadian supermarket chain giant Sobeys suffered a ransomware attack

Overview: Sobeys ransomware incident

Canadian retail chain Sobeys said it was hit by a ransomware attack over the previous weekend that crippled IT systems across its grocery stores and pharmacies. Self-checkout stations, payroll management, gift card activation systems, and most backend services were all affected, according to public reporting. Despite the huge outage, the company’s stores remained open as point-of-sale systems were unaffected and allowed the company to process payments unhindered. The attack was later linked to the Black Basta ransomware operation. Read more:

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

    Ads Blocker Image Powered by Code Help Pro

    Your Support Matters...

    We run an independent site that is committed to delivering valuable content, but it comes with its challenges. Many of our readers use ad blockers, causing our advertising revenue to decline. Unlike some websites, we have not implemented paywalls to restrict access. Your support can make a significant difference. If you find this website useful and choose to support us, it would greatly secure our future. We appreciate your help. If you are currently using an ad blocker, please consider disabling it for our site. Thank you for your understanding and support.