How Machine Learning (ML) and Artificial Intelligence (AI) Drive MSP Success

Change is the one constant in the IT world, and the way companies purchase and consume technology continues to transform and evolve. These changes are forcing both MSP IT vendors and partners to evolve their business models to provide full range of technical services to configure, integrate, operate and secure the range of new hybrid platforms and systems, develop specialized skills and expertise that leverages advanced technologies such as artificial intelligence (AI) and machine learning (ML) to put both traditional and cloud-based technologies to work in the real world.

How Machine Learning (ML) and Artificial Intelligence (AI) Drive MSP Success
How Machine Learning (ML) and Artificial Intelligence (AI) Drive MSP Success

This article provides an overview of ESG’s security research in this area and outlines the benefits partners can enjoy when they integrate machine learning and AI-based technologies into their offering.
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5G Monetization: Practical Use Cases to Business Models and Key Technology Enablers

It’s easy to consider 5G as a progression of internet speeds and bandwidths from 4G that will make the instant gratification that we expect from our online experience even more instantaneous.

5G Monetization - Practical Use Cases to Business Models and Key Technology Enablers
5G Monetization – Practical Use Cases to Business Models and Key Technology Enablers

But 5G is about more than just enabling unprecedented speed. Its architecture will profoundly transform the way people experience their homes and cities, how they drive, how they receive healthcare, and the kind of augmented and virtual content that will forever expand the boundaries of their reality.
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Top Ten Concerns of Data Center Managers for 2019

Today’s data centers come with a new set of challenges. A recent article by Steve Gillaspy of Intel discusses many of the challenges and outlined the top 10 concerns faced by those responsible for designing, operating, and sustaining the IT and physical support infrastructure found in today’s data centers. Read on this article as we explore four of the five macro trends discussed by Gillaspy, how they influence the decision-making processes of data center managers and the role that power infrastructure plays in mitigating the effects of the following trends:

  • Hyper Growth and Hyperscale
  • Hyper Density
  • New Workloads
  • New Hardware
Top Ten Concerns of Data Center Managers for 2019
Top Ten Concerns of Data Center Managers for 2019

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Types of Quantum Computing: Applications, Generality and Computational Power

Quantum Annealer

The quantum annealer is least powerful and most restrictive form of quantum computers, it is the easiest to build, yet can only perform one specific function. The consensus of the scientific community is that a quantum annealer has no known advantages over conventional computing.

Types of Quantum Computing
Types of Quantum Computing

Application: Optimization Problems
Generality: Restrictive
Computational Power: Same as traditional computers
Difficulty Level: A very specialized form of quantum computing with unproven advantages over other specialized forms of conventional computing.
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Mini Glossary Term for 5G  You Should Know

3rd Generation Partnership Project (3GPP): Originally convened to establish agreed upon standards for 3G wireless technology, the 3GPP is a collaboration group of telecommunication standard setting associations. The 3GPP is one of the groups currently working on new standards for 5G wireless technology.

Mini Glossary Term for 5G  You Should Know
Mini Glossary Term for 5G  You Should Know

Beamforming: Traditionally, wireless signals are broadcasted in all directions, but beamforming, signals are aimed at specific locations or devices using arrayed antenna. This technology will save energy and decrease interference.

Cloud Radio Access Network (cRAN): Part of the envisioned virtualized network concept, the proposed cRAN architecture world move processing from the radio or device level to the cloud. The idea is that pooling resources in the cloud will create more efficient and less costly mobile networks.
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What are the Types of Innovation?

Process: Implementation of a new and significantly improved production or delivery method.

Product: Introduction of new or significantly improved product that generates new customer value.

Incremental: Small continuous improvements to existing products, services and processes.

Service: Introduction of new or significantly improved service that generates new customer value.

Business Model: New ways in which an organisation creates, delivers and captures value.

What are the Types of Innovation?
What are the Types of Innovation?

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4 Security Tips and Tricks to Keep Your Business Safe

These days, it’s not just internet security. Here are four ways businesses can protect themselves from the latest potential threats. There’s a lot of talk about business performance: how to drive better leads, how to enhance customer care, and all this is great. But what about security? Shouldn’t this be a central conversation? How are we keeping our businesses safe and secure from theft, hacking and other malicious behavior? Because we haven’t got it figured out. This article includes the top 4 security tips to keep your business safe.

4 Security Tips and Tricks to Keep Your Business Safe
4 Security Tips and Tricks to Keep Your Business Safe

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Changing Mindset to switch from Reseller to Managed Security Service Provider

Cybersecurity incidents are impacting small- to medium- size businesses (SMBs) more and more. According to a survey conducted by the 2112 Group, whether a channel partner calls itself a value added reseller (VAR) or managed service provider (MSP), managed services represent a significant and strategic piece of their overall operations, value proposition and revenue and profitability. The average channel partner earns up to 30% of its revenue from recurring revenue. Life as a VAR has been great, but it’s time to consider changing to the managed security service provider (MSSP) model. Adding services to software sales has turned large profits for years. It’s time to get on the fast track.

Read on this article to learn how you can, as a VAR, most effectively protect SMBs and your business, creating loyalty and higher margins.

Topics covered include:

  • Cybersecurity risks to SMBs.
  • The business boom for MSSPs.
  • Turning risk into opportunity.
  • Capitalizing on the opportunity to change from VAR to MSSP.
  • And more.
Changing Your Mindset from VAR to MSSP
Changing Your Mindset from VAR to MSSP

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Common Definitive Financial Technology (FinTech) Jargon, Glossary and Terminology

Artificial Intelligence (AI): The broader concept of machines being able to carry out tasks in a way that we would consider “smart”.

Analytics: The tool used to measure patterns or trends in data.

APIs: Application Programming Interface. Software that allows two different sources to communicate with each other instantly. Messenger that takes your message and tells a system what it is you want to do and returns the response to you instantly.

AWS: Amazon Web Services. A division of Amazon that provides cloud-based infrastructure for businesses.

Benchmark: A point at which activity and performance are measured and compared.

FinTech Glossary, Jargon and Term
FinTech Glossary, Jargon and Term

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High Performance Fundamental Habits and Essential Skills for First Time Manager

Becoming a manager for the first time is a daunting task and so many first-time managers do not receive adequate training and support for the transition to their new role. Some may be fortunate and have excellent support, but there are so many facets to the art and science of management. This article was created to help new managers and seasoned managers alike, study some fundamental habits of effective and respected managers and begin to incorporate them into your daily work lives. Learn the fundamental habits it takes to become an effective manager in this article.

High Performance Habits of First-Time Managers class=
High Performance Habits of First-Time Managers

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Executive Summaries for Key Findings of Data Center Research Professionals

Four brand new Executive Summaries for the latest data center research key findings revealed from AFCOM Leaders Lab White papers. AFCOM Leaders Lab is a think tank comprised of data center professionals across the United States who explore solutions and develop responses to the most critical issues facing data centers today.

Executive Summaries for Key Findings of Data Center Research Professionals
Executive Summaries for Key Findings of Data Center Research Professionals

In collaboration with AFCOM Leaders Lab’s Data Center Institute board of directors, more than 100 industry experts gathered together in four cities to produce educational white papers on the following topics:
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10 Workplace Conflict Resolution Tips to Improve Communication and Productivity

Disputes between employees are inevitable. But if left unresolved, they can disrupt your department’s productivity, sap morale and even cause some good employees to quit. Business Management Daily special report for managers, employees and HR professionals: Workplace Conflict Resolution: 10 ways to manage employee conflict and improve office communication, the workplace environment and team productivity, guide you to resolve workplace conflict on everything from refereeing staff rivalries to dealing with a boss who’s throwing more than just a temper tantrum to managing co-worker resentment when you get a promotion.

Workplace Conflict Resolution: 10 ways to manage employee conflict and improve office communication, the workplace environment and team productivity
Workplace Conflict Resolution: 10 ways to manage employee conflict and improve office communication, the workplace environment and team productivity

Just a few of the helpful strategies this guide will teach you:

  • 3 tips to mediate workplace disputes
  • Team conflict resolution: Knowing when to referee
  • How to avoid being swayed by office politics
  • 6 steps for managing ‘difficult’ employees
  • Q&A for dealing with difficult co-workers — and bosses.

Don’t allow workplace conflict to slow down the success of your organization. Let Workplace Conflict Resolution give you the tips and insight you need to mediate disputes and help your employees get along at work.
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Key Findings, Conclusion and Recommendations of White Paper: Security Services Fueling Growth for MSPs

It’s well known that many SMBs lack advanced security expertise. While many have some security tools in place, those tools rarely work together, often provide minimal protection, are not fully deployed or outdated, which creates significant security gaps. MSPs are strategically positioned to help SMBs with their security needs and to take advantage of a quickly growing market.

To better understand the dynamics and opportunities surrounding security services in the SMB space, 451 Research conducted two global custom surveys:

  • The first targeting 1,700 SMBs about the current state of cybersecurity services they consume to protect organization.
  • The second targeting 1,000 MSPs about the security services they deliver to the SMB market, as well as the pain points they experience.

[Security Services Fueling Growth for MSPs] white paper examines those responses to look at both the challenges and opportunities that service providers face with respect to delivery security services to SMBs. Topics covered include:

  • The SMB security challenge: overconfident and under-protected.
  • The growing SMB security opportunity.
  • MSPs stepping up their security game.
  • Key opportunities, challenges, and solutions for MSPs.
  • Conclusion and recommendations.
White Paper: Security Services Fueling Growth for MSPs
White Paper: Security Services Fueling Growth for MSPs

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