Recently Microsoft has expanded the availability of its cloud CRM software into 17 additional countries in a move sure to step up its rivalry with Salesforce.com. This move brings Dynamics CRM Online to new places in South America, the Caribbean, Asia, the Middle East, Africa and Europe.
said Bob Stutz, corporate vice president of Dynamics CRM.
“We want to do everything we can to bring these cloud benefits to as many businesses and countries as possible.”
Microsoft Dynamics CRM Online is now available in more than 50 markets across the globe. The recent expansion brings Dynamics CRM Online available to the following countries:
- U.S. Virgin Islands
- Saudi Arabia
- South Africa
- United Arab Emirates
Dynamics CRM Online is now served from infrastructure spread across four global regions, Microsoft has also added to its data center footprint to support the expansion.
Microsoft and Salesforce.com remain stiff competitors in the CRM market, despite a recently announced partnership that will see Salesforce.com’s CRM tied to Microsoft Windows, Azure cloud platform and Office suite.
It wasn’t immediately clear Monday how many individual markets Salesforce.com now serves in comparison to CRM Online. But one differentiator Microsoft has over Salesforce.com in CRM is the fact that it offers both cloud-based and on-premises deployment options, using the same code base.