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MC470137: Email notifications for “Issues in your environment that require action”

In December 2021, a new section was added to the service health page in the Microsoft 365 admin center, featuring “Issues in your environment that require action.” These types of issues are not caused by Microsoft services being unhealthy, but by something specific to your organization that require an admin to take action.

To ensure that these notifications successfully reach you, an email will now be sent automatically each time a new issue is posted.

If you do not want to receive these email notifications, you can adjust your email preferences by clicking the “Customize” button on the service health page.

This message is associated with Microsoft 365 Roadmap ID 103631.

Email notifications will now be sent for all health issues that require an admin to take an action.

MC470137: Email notifications for “Issues in your environment that require action”

When this will happen

Targeted Release: We will begin rolling out early December and expect to complete by mid-December.

Standard Release: We will begin rolling out mid-December and expect to complete by late December.

How this will affect your organization

Admins will receive new emails if an “Issue in your environment that requires action” is posted for their organization.

What you need to do to prepare

Ensure that your email address on file is correct. You can see the email address on file for notifications by visiting Health > Service Health, clicking Customize, and selecting the Email tab.

Message ID: MC470137
Published: 2022-11-23
Updated: 2022-11-23
Product: Microsoft 365 admin center, Microsoft 365 suite
Platform: Online, Web, World tenant
Status: In development

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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