Updated November 18, 2022: We have updated the content to show as intended. Thank you for your patience.
We are making some changes to the common attachment filter settings for the Default policy (only) in the Anti-malware policy. The earlier default selection value of the ‘Quarantine the message’ is now changed to ‘Reject the message with NDR’.
When this will happen
This configuration change will take effect beginning January 5, 2022.
How this will affect your organization
This change will update the specific setting in the default policy. Any message which was quarantined until now because of the matching file type will now be rejected with an NDR.
In Anti-malware policies, under the protection settings for ‘Enable the common attachment filter’, there are two notification options when an email contains any attachment matching the configured file types:
- Reject the message with a non-delivery receipt (NDR)
- Quarantine the message
These two notification options were added to the common attachments filter previously. When this was added, the option ‘Quarantine the message’ was selected as the default policy.
The change now being introduced is to update this option to ‘Reject the message with a non-delivery receipt (NDR)’ for all customers. This change is to allow faster response on the part of the sender to resend any important emails which might be quarantined (and delayed to the intended receipt) due to any attachment with matching blocked file type. We’re also aligning the setting for this control in the Standard and Strict preset security policies to ‘Reject the message with a non-delivery receipt (NDR)’. This change will also reduce the messages in quarantine. Quarantined messages need to be reviewed and released by the SecOps team and allow the sender to take action.
What you need to do to prepare
If you would rather quarantine the message, then you will need to create a new policy with ‘Quarantine the message‘ or you will need to revert the selection to ‘Quarantine the message‘ after this change is rolled out.
Message ID: MC468187
Platform: Online, World tenant