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MC458663: Updating OneDrive for Business end users ability to create service requests directly

The ability of OneDrive users to contact Microsoft directly in the form of support requests will be retired before the end of the calendar year 2022.

MC458663: Updating OneDrive for Business end users ability to create service requests directly

Only an administrator will be able to open a support request with Microsoft.

We will continue to ramp up our efforts in communication with end users from in product feedback and the Feedback portal.

When this will happen

We will begin rolling out in early-December and expect to complete it by late December.

Message ID: MC458663
Published: 2022-11-08
Updated: 2022-11-08
Product: Microsoft 365 admin center, OneDrive
Platform: Android, iOS, Mac, World tenant

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