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MC455895: Microsoft Purview Data Lifecycle Management: Support for Microsoft Teams call data records

Updated November 10, 2022: We have updated the content below for clarity. Thank you for your patience.

Microsoft Teams call data records (CDR) are system-generated messages that contain metadata for meetings and calls – for example, who joined and when they joined. Previously, this type of content was not managed by retention policies for Teams.

MC455895: Microsoft Purview Data Lifecycle Management: Support for Microsoft Teams call data records

We now are pleased to include support for these types of messages. CDRs will now be retained and deleted by your already-existing retention polices for Microsoft Teams that target individual chats. This includes CDRs that are generated in channel meetings. Currently, this behavior will only apply to CDRs that were generated from September 21, 2022. Call data records generated prior to this date are not yet supported by retention policies, however we are working to add this by mid-2023 and will notify you via Message Center once these are supported.

When this will happen

This improvement to support retention policies is rolling out now and will include all Teams call data records generated from September 21, 2022, onwards.

How this will affect your organization

Teams CDRs will now be managed per the rules specified in your Teams user chat retention policies. This inclusion happens automatically, no changes are required to your configuration.

Please note that Teams call data records generated from meetings in channels (different from messages in channel conversations) will be managed by the “Teams chat” messages policies.

What you need to do to prepare

No action is needed to enable this change; however you may want to communicate this change to the team responsible for Data Lifecycle Management at your organization.

Access the Data Lifecycle Management solution in the Microsoft Purview compliance portal.

Learn more

Message ID: MC455895
Published: 2022-11-04
Updated: 2022-11-11
Product: Microsoft 365 Apps, Microsoft 365 suite, Purview Communication Compliance, Teams
Platform: World tenant, Online

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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