Updated November 10, 2022: We have updated the content below for clarity. Thank you for your patience.
Microsoft Teams call data records (CDR) are system-generated messages that contain metadata for meetings and calls – for example, who joined and when they joined. Previously, this type of content was not managed by retention policies for Teams.
We now are pleased to include support for these types of messages. CDRs will now be retained and deleted by your already-existing retention polices for Microsoft Teams that target individual chats. This includes CDRs that are generated in channel meetings. Currently, this behavior will only apply to CDRs that were generated from September 21, 2022. Call data records generated prior to this date are not yet supported by retention policies, however we are working to add this by mid-2023 and will notify you via Message Center once these are supported.
When this will happen
This improvement to support retention policies is rolling out now and will include all Teams call data records generated from September 21, 2022, onwards.
How this will affect your organization
Teams CDRs will now be managed per the rules specified in your Teams user chat retention policies. This inclusion happens automatically, no changes are required to your configuration.
Please note that Teams call data records generated from meetings in channels (different from messages in channel conversations) will be managed by the “Teams chat” messages policies.
What you need to do to prepare
No action is needed to enable this change; however you may want to communicate this change to the team responsible for Data Lifecycle Management at your organization.
Access the Data Lifecycle Management solution in the Microsoft Purview compliance portal.
Learn more
Message ID: MC455895
Published: 2022-11-04
Updated: 2022-11-11
Product: Microsoft 365 Apps, Microsoft 365 suite, Purview Communication Compliance, Teams
Platform: World tenant, Online
