The Microsoft 365 support integration app for ServiceNow can now work with ServiceNow Virtual Agent. This will bring Microsoft self-help services to end-users requesting support through the ServiceNow Virtual Agent chat experience.
When this will happen
The Microsoft support integration app for ServiceNow is available now in the ServiceNow Store.
Message ID: MC455889
Product: Microsoft 365 Apps, Microsoft 365 suite
Platform: Online, World tenant
Change type: Feature update, Admin impact