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MC445423: Outlook: Reactions to Email Messages

With reactions in Outlook, you can now react to an email message sent from someone in the same tenant without having to send a reply email. Show your appreciation and empathy with one click or tap.

Users will see a reactions icon (a face) in a message for any messages sent from someone inside the same tenant. They can hover over or tap it to see all of the possible reactions to select from.

Reactions will also send a digest email to a user who received any reactions.

This message is associated with Microsoft 365 Roadmap ID 98101, 93321, 70615, 69097, 69095.

Thumbs up, laugh, heart, celebrate, or shed a tear in reaction to emails in Outlook. Apply your sentiment and see the reaction of others in emails in Outlook without sending or receiving incremental emails.

MC445423: Outlook: Reactions to Email Messages

When this will happen

Outlook for iOS, Outlook for Android, Outlook on the web, Outlook for Mac, new Outlook for Windows: Rollout is expected to begin in mid-October and is expected to be complete by late October.

Classic Outlook for Windows: Rollout is expected to begin in mid-October and is expected to be completed by late December.

How this will affect your organization

Reactions in Outlook allows you to react with one of six possible ways: Thumbs up, Heart, Celebrate, Laugh, Surprise, Sad. When you click on a reaction, everyone in the email thread who received the email will be able to see the reaction as long as they are part of the same tenant. The sender of the email will receive a notification of any reaction in their Notifications feed giving them a quick view of all the reactions their emails have elicited from other people.

Note: Users can only react and see reactions to messages sent from people in the same tenant. Emails received from an external sender may not show the “reaction icon” (face).

Users can also choose from different thumbs up reactions to choose the one that better represents them, and Outlook will remember their choice the next time.

What you need to do to prepare

There is nothing you need to do to prepare for this change.

Message ID: MC445423
Published: 2022-10-13
Updated: 2022-10-13
Cloud instance(s): Worldwide (Standard Multi-Tenant)
Platform(s): Desktop, Mac, Web, Android, iOS, Education
Release phase(s): Current Channel, Current Channel (Preview), Beta Channel, Targeted Release, General Availability

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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