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MC439275: Microsoft Teams Detailed Call History Feature Update

Updated September 28, 2022: We have updated the rollout timeline below. Thank you for your patience.

Users will now get a more comprehensive view into whether calls were transferred or forwarded in Microsoft Teams’ call history.

This message is associated with Microsoft 365 Roadmap ID 98455.

Get a more comprehensive view into whether calls were transferred or forwarded, how group calls arrived and were controlled once received.

MC439275: Microsoft Teams Detailed Call History Feature Update

Get a more comprehensive view into whether calls were transferred or forwarded, how group calls arrived and were controlled once received.

When this will happen

  • General Availability: We will begin rollout in mid-October (previously late September) and expect rollout to be completed by late October (previously mid-October).
  • Government Clouds: Rollout will begin in late October and is expected to be completed by early December.

How this will affect your organization

When users go into their call history in Teams, they will now see group calls, transferred calls, and forwarded calls. There will be no impact to user workflow when this feature rolls out.

When users go into their call history in Teams, they will now see group calls, transferred calls, and forwarded calls. There will be no impact to user workflow when this feature rolls out.

What you need to do to prepare

Please check for updates once feature has been released.

Message ID: MC439275
Published: 2022-09-26
Updated: 2022-09-28
Cloud instance(s): GCC, Worldwide (Standard Multi-Tenant), DoD, GCC High
Platform(s): US Instances, Windows Desktop, World tenant

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