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MC437267: Plan for Change: Ending support for Windows 8.1

As mentioned in MC403922, Windows 8.1 reaches end of extended support in January 2023, the majority of Intune customers have already updated their Windows devices so, we will be ending support for devices running Windows 8.1 on October 21, 2022. Additionally, the sideloading key scenario for line-of-business apps will stop being supported since it is only applicable to Windows 8.1 devices.

Microsoft strongly recommends that you move to a supported version of Windows 10 or Windows 11, to avoid a scenario where you need service or support that is no longer available.

How this will affect your organization

If you are managing Windows 8.1 devices those devices should be upgraded to a supported version of Windows 10 or Windows 11. There is no impact to existing devices and polices, however, you will not be able to enroll new devices if they are running Windows 8.1.

What you need to do to prepare

Upgrade your Windows 8.1 devices, if applicable. To determine which users’ devices are running Windows 8.1 navigate to Microsoft Endpoint Manager admin center > Devices > Windows > Windows devices, Filter by OS.

Additional information

Message ID: MC437267
Published: 22 September 2022
Updated: 22 September 2022
Platform: Windows Desktop, World tenant

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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