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MC422158: Feature Update: Service health admin notifications in Outlook

Updated September 9, 2022: We have updated the rollout timeline below. Thank you for your patience.

We’re improving Service health admin notifications in the Microsoft Outlook client experience. This feature is available to Global administrators and Office Apps administrators, who are signed into the Outlook desktop client (for Windows). We’ve heard your feedback and have implemented some improvements, including:

  • Notifications are now separated by “Latest notification” and “Previous notifications”, to more easily distinguish new information.
  • New icons have been added to easily identify active versus resolved issues.
  • Admins now can provide feedback on specific notifications, versus a generic bucket.
  • Ability to fully manage (enable or disable) admin notifications within the notification pane.

MC422158: Feature Update: Service health admin notifications in Outlook

When this will happen

These enhancements will begin rolling out at the beginning of October 2022 (previously September 2022) and be made available to all customers by the end of the same month. Admin notifications are accessible to Global administrators and Office Apps administrators who have the feature enabled in the Outlook desktop client experience.

How this will affect your organization

Global admins and Office Apps admin who already have admin notifications enabled in the Outlook desktop client will observe the above enhancements once the roll-out is complete.

What you need to do to prepare

If you are a Global administrator or an Office Apps administrator and would like to receive Service health notification in the Outlook desktop client, use the following steps to ensure the feature is enabled:

  • Before deployment: Navigate to File > Options > Advanced, and enable admin notifications.
  • After deployment: Navigate to Help > Admin notifications, and toggle “Show Admin Notifications”.

Message ID: MC422158
Published: 29 August 2022
Updated: 09 September 2022
Platform: World tenant, Windows Desktop, Online, mobile

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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