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MC412374: Planned Maintenance in Teams Devices Management under Teams Admin Center

We have maintenance planned for Teams Admin Center – Teams Devices Management area as per the plan below:

  • Starting 13-Aug-2022, Saturday 12 PM IST
  • Ending 14-Aug-2022, Sunday 6 PM IST

MC412374: Planned Maintenance in Teams Devices Management under Teams Admin Center

How this will affect your organization

As part of this planned maintenance, the following Teams Devices Management areas in Teams Admin Center may be affected:

  • Some commands issued to the devices might be delayed in execution. e.g., Restart, Devices firmware updates may be delayed.
  • The health status of the devices might appear incorrect. e.g., Teams devices which are offline might appear to be online on Teams Admin Center
  • Device properties might not be visible in the portal. e.g., connected peripheral details.

This maintenance is planned outside of normal business hours, to help minimize any impact on your organization.

For organizations with users around the globe, we recognize that “outside of normal business hours” might affect you differently. We apologize for the impact this may have on your users. We are working hard to improve Teams Admin Center – Device Management Service, to minimize these maintenance windows.

What you need to do to prepare

During this planned maintenance window, the actual devices will continue to function properly and will not have any impact due to this maintenance. This change does not require any action from your side as these are all back-end changes.

Message ID: MC412374
Published: 12 August 2022
Updated: 12 August 2022

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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