Skip to Content

MC411428: Microsoft Exchange Online: Change to soft-deleted period for inactive mailboxes

When all holds and retention policies are removed from an inactive mailbox, it becomes soft-deleted and remains in Exchange for a period of time to allow for recovery before permanent deletion. Based on customer feedback, and to maintain consistency with other solutions, we will be changing this period to 30 days (from current 183 days).

Following this change, after 30 days, any inactive mailboxes which are in a soft-deleted state are permanently deleted and are no longer recoverable.

MC411428: Microsoft Exchange Online: Change to soft-deleted period for inactive mailboxes

When this will happen

Rollout will begin in late August and is expected to be complete by end of September 2022.

How this will affect your organization

When this change takes place, inactive mailboxes in the soft-deleted state which have been in this state for more than 30 days will be permanently deleted and no longer recoverable.

What you need to do to prepare

No action is needed to enable this change.

Learn more

Message ID: MC411428
Published: 08 August 2022
Updated: 08 August 2022
Platform: Online, World tenant

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

    Ads Blocker Image Powered by Code Help Pro

    Your Support Matters...

    We run an independent site that is committed to delivering valuable content, but it comes with its challenges. Many of our readers use ad blockers, causing our advertising revenue to decline. Unlike some websites, we have not implemented paywalls to restrict access. Your support can make a significant difference. If you find this website useful and choose to support us, it would greatly secure our future. We appreciate your help. If you are currently using an ad blocker, please consider disabling it for our site. Thank you for your understanding and support.