IT admins may notice that Microsoft Teams Real-Time Analytics history is currently available for 7 days instead of the usual 24 hours. This is part of an ongoing public preview of this functionality before release as part of the Microsoft Teams Advanced Communications add-on license.
When this will happen
Table of Contents
This feature is currently available as part of public preview.
How this will affect your organization
When an IT admin uses Real-Time Analytics to view the telemetry of a user in a Teams meeting, they will be able to access the telemetry data for up to 7 days. When this preview concludes, the behavior for organizations without the Advanced Communications add-on licensing in place will return to the default 24 hours.
What you need to do to prepare
During this time, we encourage IT admins to continue to use Real-Time Analytics to support Microsoft Teams users in their organizations and evaluate the advantages provided by the extended history. IT admins who wish to continue using the extended history should consider acquiring the Advanced Communications add-on license.
Learn more
Message ID: MC405987
Published: 26 July 2022
Updated: 26 July 2022
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
