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MC405569: Incident & Alert determination – retirement of old values

We recently changed the Incident and alert classification experience, including an updated classification and determination values list, previously supported values “Apt” and “SecurityPersonnel” will soon be retired.

MC405569: Incident & Alert determination - retirement of old values

When this will happen

We will begin rolling out late August and expect to complete by early in September.

How this will affect your organization

Once enabled, you will no longer be able to set “Apt” or “SecurityPersonnel” determination values.

What you need to do to prepare

Ones this change is enabled, you will be able to use only the new determination values, you should look to tweak your saved automation flows or any other systems depending on these values.

Learn more

Message ID: MC405569
Published: 25 July 2022
Updated: 25 July 2022

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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