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MC401000: Power Platform Admin Center – Planned maintenance impacting support case creation

We have maintenance planned for the Power Platform Admin Center and Lifecycle Services, which will impact the creation of support cases during the maintenance window, as we perform infrastructure changes.

  • Maintenance window start: 16 July 2022, 17:00 UTC
  • Maintenance window end: 16 July 2022, 17:30 UTC

MC401000: Power Platform Admin Center - Planned maintenance impacting support case creation

How does this affect me?

During the maintenance window, you may encounter an error when attempting to create a support case using the Power Platform Admin Center or in the Lifecycle Services portal. All other aspects of the Help + Support page, as well as other areas of the Power Platform Admin Center and Lifecycle Services portal will remain functional during the maintenance window.

What action do I need to take?

Please communicate this maintenance window to users in your organization responsible for creating support cases. If one of those users attempts to submit a case and receives an error, please wait for the end of the maintenance window and attempt to create the case again.

Message ID: MC401000
Published: 15 July 2022
Updated: 15 July 2022

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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