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MC400204: Microsoft Teams: External Access Chat Invitation Flow for Managed Organizations

Updated November 18, 2022: We have updated the rollout timeline below. Thank you for your patience.

Updated October 3, 2022: We have updated the rollout timeline below. Thank you for your patience.

Updated September 7, 2022: We have updated the rollout timeline below. Thank you for your patience.

Microsoft Teams users will now see an invitation pop-up to accept or block an external user when receiving new chats from external users. This message is associated with Microsoft 365 Roadmap ID 94646.

When receiving a new one-on-one chat from an external user, Teams users will now see an invitation to accept or block the external user. This also provides the ability to block external users at any point, which revokes access to presence and incoming messages.

MC400204: Microsoft Teams: External Access Chat Invitation Flow for Managed Organizations

When this will happen

We will begin rollout for this feature in mid-August and expect rollout to be completed by mid-January (previously mid-November).

How this will affect your organization

When receiving a new one-on-one chat from an external user, Teams users will receive an invitation to accept or block the external user. This also provides the ability to block external users at any point, which revokes access to presence and incoming messages.

What you need to do to prepare

There is nothing you need to do to prepare for this change. You may want to notify your users about this change and update your training and documentation as appropriate.

Message ID: MC400204
Published: 14 July 2022
Updated: 18 November 2022
Product: Microsoft 365 Apps, Power Automate, Teams
Platform: mobile, US Instances, Web, Windows Desktop, World tenant
Status: Rolling out

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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