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MC399558: Turned-Off Basic Authentication – All Protocols

We are making some changes to improve the security of your tenant. We announced in 2019 we would be retiring Basic Authentication for legacy protocols and in early 2021 we announced we would begin to retire Basic Authentication for protocols not being used in tenants. You can always read the latest information about our plans to turn off Basic Authentication here.

MC399558: Turned-Off Basic Authentication – All Protocols

Today we turned off Basic Authentication for POP3, IMAP4, Remote PowerShell, Exchange Web Services, Offline Address Book, MAPI, RPC, SMTP AUTH and Exchange ActiveSync protocol in your tenant. Based on our telemetry, no-one is currently using Basic Authentication with those protocols in your tenant and so we expect there to be no impact to you.

We have previously communicated this change via Message Center: MC191153 on 9/20/19, MC204828 on 2/26/20, MC208814 on 4/6/2020, MC23771 on 2/4/2021, MC375736 on 5/4/2022 and most recently in the Basic Authentication – All Protocols Message Center post sent approximately 7 days ago.

How this will affect your organization:

Users in your tenant will be unable to access their Exchange Online mailbox using Basic Authentication and any of those specific protocols.

What you need to do to prepare

This is for your awareness only. You have the ability to re-enable specific protocols for the time being – read more here.

Message ID: MC399558
Published: 12 July 2022
Updated: 12 July 2022

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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