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MC398250: Intelligent Chat Message Translation in Teams iOS and Android

This feature is an Intelligent translation feature. Teams Mobile will prompt the user to translate a message when it’s not in a language they understand. This feature will be available for both iOS and Android platforms. This message is associated with Microsoft 365 Roadmap ID 96481 and 96545.

Teams Android will now prompt you to translate messages that are not in your language.

Teams iOS will now prompt you to translate messages that are not in your set language.

MC398250: Intelligent Chat Message Translation in Teams iOS and Android

When this will happen

This update will begin rolling out in early August and is expected to be completed by late September.

How this will affect your organization

When a user receives a message in Teams that is not in their native language, Teams will prompt the user to translate it to their preferred language. Users will see a suggestion under the message ‘Translate | Never translate French | (?).’

Users can click on ‘Translate’ to translate the contents of the message or ‘Never translate French’ to add French to their understood language list. Click on the ‘(?)’ button to provide feedback about language detection.

Users can click on ‘Translate’ to translate the contents of the message or ‘Never translate French’ to add French to their understood language list. Click on the ‘(?)’ button to provide feedback about language detection.

Once the translation is complete, users can long press on the message and go to ‘Translate options‘, to see 3 options > ‘See Original‘, ‘Translation Feedback’ and ‘Translation Settings.’

‘See Original‘ will revert the message back to it’s original state. ‘Translation Feedback’ will take users to a screen where feedback of the translation quality is optional to provide. ‘Translation Settings’ will take the user to the translation settings page where translation preferences can be changed.

‘See Original‘ will revert the message back to it’s original state. ‘Translation Feedback’ will take users to a screen where feedback of the translation quality is optional to provide. ‘Translation Settings’ will take the user to the translation settings page where translation preferences can be changed.

The second time a user translates a message, Teams will show a coach mark to turn on automatic translation. If they choose to turn on automatic translation, Teams will automatically translate all messages not in their preferred language from then on. If the user doesn’t want to turn on automatic translation, after a few translations Teams will again prompt them to turn on automatic translation.

If the user doesn’t want to turn on automatic translation, after a few translations Teams will again prompt them to turn on automatic translation.

Note: All translations provided through any Office application is protected under the No-Trace Policy.

What you need to do to prepare

Since this update will be turned on automatically, there is no action needed from you. We recommend making your users aware of this feature and updating any necessary documentation if required.

Learn More

Message ID: MC398250
Published: 08 July 2022
Updated: 08 July 2022
Platform: Android, iOS, mobile, US Instances, World tenant

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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