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MC394519: Intune moving to support macOS 11.6 and higher later this year

With Apple’s expected release of macOS 13 Ventura later this year, Microsoft Intune, the Company Portal app and the Intune MDM agent will be moving to support macOS 11.6 (Big Sur) and later. Since the Company Portal app for iOS and macOS are a unified app, this change will occur shortly after the release of iOS/iPadOS 16. This does not affect existing, enrolled devices.

MC394519: Intune moving to support macOS 11.6 and higher later this year

How this will affect your organization

This will only affect you if you currently manage, or plan to manage macOS devices with Intune. This may not impact you because your users have likely already upgraded their macOS devices. See macOS Big Sur is compatible with these computers – Apple Support for a list of devices that are supported.

Note: Devices that are currently enrolled on macOS 10.15 or below will continue to remain enrolled even when those versions are no longer supported. New devices will be unable to enroll if they are running macOS 10.15 or below.

What you need to do to prepare

Check your Intune reporting to see which devices or users may be affected. Go to Devices > All devices and filter by macOS. You can add in additional columns to help identify who in your organization has devices running macOS 10.15 or below. Request that your users upgrade their devices to a supported OS version before this change.

Related information

Message ID: MC394519
Published: 21 June 2022
Updated: 21 June 2022

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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