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MC392294: Media Logging Enabled by Default

We ask that you pardon us for not having provided advance communication of this release. To log diagnostic data for Teams meetings, users must have the option in the Teams client turned on. Up until recently Teams media logging was turned off by default for all machines. With this update, Media logging is enabled by default on high-end machines. Media logs contain diagnostic data about audio, video, and screen sharing in Teams meetings. They are required for support cases that are linked to call-related issues. The list of CPUs with media logging enabled by default is in the public documentation.

MC392294: Media Logging Enabled by Default

When will this happen

The update is currently available.

Message ID: MC392294
Published: 15 June 2022
Updated: 15 June 2022
Platform: World tenant

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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