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MC390417: Plan for Change: Intune moving to support iOS 14/iPadOS 14 and higher later this year

Updated June 10, 2022: We have updated this post to ensure visibility for all impacted organizations. The content below has not changed. Thank you for your patience.

Later this year, we expect iOS 16 to be released by Apple. Microsoft Intune, including the Intune Company Portal and Intune app protection policies (APP, also known as MAM), will require iOS 14/iPadOS 14 and higher shortly after iOS 16’s release.

MC390417: Plan for Change: Intune moving to support iOS 14/iPadOS 14 and higher later this year

How this will affect your organization

If you are managing iOS/iPadOS devices, you might have devices that will not be able to upgrade to the minimum supported version (iOS 14/iPadOS 14). Provided that Office 365 mobile apps are supported on iOS 14/iPadOS 14 and higher, this may not affect you; you’ve likely already upgraded your OS or devices.

See the following Apple documentation for devices to check which devices support iOS 14 or iPadOS 14 (if applicable).

For instructions on how to check in the Microsoft Endpoint Manager admin center which devices or users may be affected, read below.

Note: Userless iOS and iPadOS devices enrolled through Automated Device Enrollment (ADE) have a slightly nuanced support statement due to their shared usage. See https://aka.ms/ADE_userless_support for more information.

What you need to do to prepare

Check your Intune reporting to see what devices or users may be affected. For devices with mobile device management (MDM) go to Devices > All devices and filter by OS. For devices with app protection policies go to Apps > Monitor > App protection status > App Protection report: iOS, Android.

To manage the supported OS version in your organization, you can use Microsoft Endpoint Manager controls for both MDM and APP.

Learn more

For more information, please review: Manage operating system versions with Intune – Microsoft Intune | Microsoft Doc.

Message ID: MC390417
Published: 09 June 2022
Updated: 10 June 2022

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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