MC387226: Communication Compliance: Expanded optical character recognition support (GA)

We’re expanding optical character recognition (OCR) support in Communication Compliance beyond text extracted from images or PDFs to also include handwritten and printed text.

This message is associated with Microsoft 365 Roadmap ID 88920, 93194.

Expanding optical character recognition beyond text extracted from images or PDFs to include handwritten and printed text, which will then be evaluated against the customers policy conditions (such as keywords matches for threatening language), further reducing an organizations policy violation risk. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy. More info.

Expanding optical character recognition beyond text extracted from images or PDFs to include handwritten and printed text, which will then be evaluated against the customers policy conditions (such as keywords matching for threatening language), further reducing an organizations policy violation risk. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy. More info.

When this will happen

Rollout will begin in late June and is expected to be complete by late July.

How this will affect your organization

With this expanded OCR support, handwritten and printed text can be extracted from messages which can then be evaluated against your Communication Compliance policy conditions (such as keywords matches for threatening language), further reducing your organization’s policy violation risk. OCR policy alerts will be reviewed by a policy investigator, who is explicitly granted permission to review policy alerts by the Communication Compliance admin role.

For users who already have OCR enabled, no action is needed to enjoy the expanded OCR support, and new users can enable OCR support through policy configuration as shown in screenshot below:

What you need to do to prepare

Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to ensure user-level privacy.

You can access the Communication Compliance solution here:

• Microsoft Purview compliance portal for WW and GCC cloud environments
• Microsoft Purview compliance portal for GCC-High cloud environments
• Microsoft Purview compliance portal for DoD cloud environments

Learn more

• Learn about Communication Compliance
• Learn more about optical character recognition

Message ID: MC387226
Published: 31 May 2022
Updated: 31 May 2022