MC365392: Communication Compliance: Reduce detection to investigation time from 24 hours to 1 hour (preview)

Updated May 31, 2022: We have updated the rollout timeline below. Thank you for your patience.

Coming soon to public preview, we’re reducing detection to investigation time to enable your organization to respond promptly to Communication Compliance policy violations. This message is associated with Microsoft 365 Roadmap ID 88915.

This feature will reduce the detection to investigation time to under an hour, allowing your organization to respond promptly to policy violations. The alert will be reviewed by a policy investigator, who is explicitly granted permission to review policy alerts by the Communication Compliance admin role. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.

When this will happen

Rollout will begin in mid-June (previously late May) and is expected to be complete by late June (previously mid-June).

How this will affect your organization

Once you’ve configured Communication Compliance policies, you’ll start to receive alerts in the Microsoft Purview compliance portal for message issues that match your policy conditions. With this feature update, alerts are surfaced within one hour of policy match detection rather than the standard 24-hour alert timeframe. This update will enable your organization to respond promptly to policy violations.

Alerts will be reviewed by a policy investigator, who is explicitly granted permission to review policy alerts by the Communication Compliance admin role. In the Communication Compliance policy dashboard, policies with reduced latency will show “1 hour ago” as the time listed in the “Last policy scan” column.

Note: This update applies only to new policies that are created. Alerts for existing policies will still have 48-hour latency. To reduce the latency of existing policies, you will need to make a copy of the policy.

What you need to do to prepare

Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.

Access the Communication Compliance solution in the Microsoft Purview compliance portal.

Learn more

• Microsoft 365 > Manage insider risks > Communication compliance > Investigate and remediate Communication Compliance alerts

Message ID: MC365392
Published: 29 April 2022
Updated: 31 May 2022