Skip to Content

MC354160: Teams admin center: Update to call management settings

A new update to Teams admin center will extend the ability of an Admin to configure the call management capabilities for end-users. The existing call management capabilities of call delegation and group call pickup are being extended to also include the ability to manage an end-user’s call forwarding and simultaneous ringing settings as well.

MC354160: Teams admin center: Update to call management settings

When this will happen

The enhancement to Teams admin center is scheduled to begin rolling out to tenants in early April and is expected to be completed by early May.

How this will affect your organization

With this update, the user experience of Teams admin center has been updated in order to accommodate the additional capabilities in the user detail page. Admins can view this by clicking on “Manage Users”, selecting a user who is assigned a phone system license, and clicking the “Voice” tab in the user detail page. While configuration for call delegation and group call pickup is still present, the group call pickup membership list is now accessed by choosing “Group call pickup” as a destination and clicking “Manage call group”.

TAC Update to call settings

What you need to do to prepare

This change will happen automatically and no preparation is required by Admins.

Learn more

Message ID: MC354160
Created: 06 April 2022
Updated: 06 April 2022
Platform: World tenant

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

    Ads Blocker Image Powered by Code Help Pro

    Your Support Matters...

    We run an independent site that is committed to delivering valuable content, but it comes with its challenges. Many of our readers use ad blockers, causing our advertising revenue to decline. Unlike some websites, we have not implemented paywalls to restrict access. Your support can make a significant difference. If you find this website useful and choose to support us, it would greatly secure our future. We appreciate your help. If you are currently using an ad blocker, please consider disabling it for our site. Thank you for your understanding and support.