A new update to Teams admin center will extend the ability of an Admin to configure the call management capabilities for end-users. The existing call management capabilities of call delegation and group call pickup are being extended to also include the ability to manage an end-user’s call forwarding and simultaneous ringing settings as well.
When this will happen
Table of Contents
The enhancement to Teams admin center is scheduled to begin rolling out to tenants in early April and is expected to be completed by early May.
How this will affect your organization
With this update, the user experience of Teams admin center has been updated in order to accommodate the additional capabilities in the user detail page. Admins can view this by clicking on “Manage Users”, selecting a user who is assigned a phone system license, and clicking the “Voice” tab in the user detail page. While configuration for call delegation and group call pickup is still present, the group call pickup membership list is now accessed by choosing “Group call pickup” as a destination and clicking “Manage call group”.
What you need to do to prepare
This change will happen automatically and no preparation is required by Admins.
Learn more
Message ID: MC354160
Created: 06 April 2022
Updated: 06 April 2022
Platform: World tenant
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
