The Microsoft Teams Shifts connector for Blue Yonder Workforce Management is a first-party offering that’s hosted and managed by Microsoft. The Shifts connector allows for two-way replication of schedule and shift related data between Microsoft Teams and Blue Yonder Workforce Management (WFM). This message is associated with Microsoft 365 Roadmap ID 89109.
Connect the Blue Yonder Workforce Management system to Shifts and empower your frontline workers to manage schedules more effectively in one place, while staying compliant with business and labor rules. The connector can be configured using the Microsoft Admin Center and PowerShell commandlets.
Effected Workload
Table of Contents
Microsoft 365 suite
When this will happen
We expect this rollout to begin in late March and expect the rollout to be complete by early April.
How this will affect your organization
With the connector, Blue Yonder is the rules engine and Teams becomes the system of engagement where schedules are managed in compliance with the rules set in Blue Yonder. Use the shifts connector wizard in the Microsoft 365 admin center to quickly and easily set up a connection. The wizard configures the connector based on the settings provided by the admin and creates the connection. PowerShell scripts can also be used to setup the shifts connector instance.
After the connection has been set up, frontline workers in organizations can seamlessly view and manage their schedules published in Blue Yonder from within Shifts.
What you need to do to prepare
No specific action is required but please review and make adjustments to your settings based on your organization’s needs.
Message ID: MC349684
Published: 31 Mar 2022
Updated: 31 Mar 2022
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
