MC337334: Communication Compliance: Expanded optical character recognition support (public preview)

Coming soon to public preview, we’re expanding optical character recognition (OCR) support in Communication Compliance beyond text extracted from images or PDFs to also include handwritten and printed text. This message is associated with Microsoft 365 Roadmap ID 88920.

Expanding optical character recognition beyond text extracted from images or PDFs to include handwritten and printed text, which will then be evaluated against the customers policy conditions (such as keywords matches for threatening language), further reducing an organizations policy violation risk. Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to ensure user-level privacy.

When this will happen

Preview: Rollout will begin in early April and is expected to be complete by late April.

How this will affect your organization

With this expanded OCR support, handwritten and printed text can be extracted from messages which can then be evaluated against your Communication Compliance policy conditions (such as keywords matches for threatening language), further reducing your organization’s policy violation risk. OCR policy alerts will be reviewed by a policy investigator, who is explicitly granted permission to review policy alerts by the Communication Compliance admin role.

For users who already have OCR enabled, no action is needed to enjoy the expanded OCR support, and new users can enable OCR support through policy configuration as shown in screenshot below:

What you need to do to prepare

Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to ensure user-level privacy.

Learn more

• Access the Communication Compliance solution in the Microsoft 365 compliance center.
• Learn about Communication Compliance in Microsoft 365

Message ID: MC337334
Published: 28 February 2022
Updated: 28 February 2022
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