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MC332871: Account Switching in Office mobile apps

This feature update to Account switching, will enable users to switch from one account to another through the Profile icon that helps them access the account selection interface. This message is associated with Microsoft 365 Roadmap ID 88930.

With Account switching, users can switch from one account to another through the Profile icon and have a single account view throughout the app.

MC332871: Account Switching in Office mobile apps

When this will happen

iOS: The feature is already enabled for the customers and tenants that are not using Intune MAM protection.

For customers and tenants using Intune MAM protection, the rollout begins in late February and expected to complete rollout by late April (previously late March).

Android: Account Switching for Android will begin rolling out around end-April and expected to complete rollout by late June.

How this will affect your organization

Users will be able to do the following:

  • Add a new account to their application
  • Select as well as switch to a different account and make it active. Only one account can be active at any given time.

Some of the changes that users will observe throughout the app with Account Switching:

  1. See only the content corresponding to the active account in the home tab
  2. Access the content only in the storage associated to the active account

Save files in the storage associated with the active account iOS:

Save files in the storage associated with the active account iOS.

Save files in the storage associated with the active account Android:

Save files in the storage associated with the active account Android.How this will affect your organization

Users will be able to do the following:

  • Add a new account to their application
  • Select as well as switch to a different account and make it active. Only one account can be active at any given time.

Some of the changes that users will observe throughout the app with Account Switching:

  1. See only the content corresponding to the active account in the home tab
  2. Access the content only in the storage associated or connected to the active account
  3. Save files in the storage associated with the active account

Post rollout, users in your tenant that have connected multiple OneDrive Business or OneDrive Personal accounts will automatically see one account selected and corresponding content and storage visible and accessible across the app.

What you need to do to prepare

On iOS, you can test the feature today by participating in the Office Insider program by visiting Join the Office Insider Program.

You might want to notify your users about this new capability and update your training and documentation as appropriate.

Message ID: MC332871
Published: 15 February 2022
Updated: 24 February 2022
Effective: 14 March 2022
Plan For Change
#FeatureUpdate #UserImpact #AdminImpact #UpdatedMessage #365Apps #Microsoft365

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