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MC299401: Service health dashboard surfacing issues that require action

There are times when issues may arise in your environment that require an admin to take action. These types of issues are not caused from the Microsoft services being unhealthy but something specific to your organization.

MC299401: Service health dashboard surfacing issues that require action

When this will happen

We will be rolling this out starting in late November and expect to complete by early December.

How this will affect your organization

Admins will have a new section in the Service health dashboard marked as “Issues in your environment that require action”. Issues that show up in this section will require admins to take an action to resolve. Issues that show up in this new section are not issues with the Microsoft services but could affect them if not taken care of.

Examples:

  • Usage quotas close to being exceeded
  • Service throttling due to customer side issue
  • Customer certificate expiration

Issues that show up in this new section are not issues with the Microsoft services but could affect them if not taken care of.

What you need to do to prepare

No preparation is needed. Please visit Microsoft 365 admin center’s Service health dashboard to view the new section.

Message ID: MC299401
Published: 19 November 2021
Updated: 19 November 2021
Effective: 29 November 2021
#NewFeature #AdminImpact #365Apps
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Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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