MC295895: Communication Compliance new features coming to public preview

As announced at Ignite, we are releasing several preview updates for the Communication Compliance solution within the Microsoft 365 compliance center including Day Zero insights, a new activity summary report, and additional language support for built-in classifiers.  This message is associated with Microsoft 365 Roadmap ID 85650, 85652, and 85653.

Microsoft 365 compliance center: Communication Compliance – Day zero insights

Communication Compliance Day Zero Insights helps organizations discover trends that they may not be aware of, like harassment, threats or sharing of sensitive information. Insights for sensitive information types are surfaced automatically through the existing Compliance center data classification service while insights for machine learning classifiers require an organization to have already configured a policy in Communication Compliance. Insights for both sensitive information types and machine learning classifiers are designed to help organizations holistically set up parameters for internal governance by identifying potential areas of risk and determining the type and scope of communication policies to be configured. Day Zero Insights displays the aggregate number of matches per classification type, with none of the insights containing any personally identifiable information.

Microsoft 365 compliance center: Communication Compliance – Review activity summary

This new Communication Compliance report provides a comprehensive summary of all activities and actions that have occurred against a policy, such as date sent, date flagged, reviewed by, message reconciliation, etc. By providing visibility into policy review activity, organizations will be able to easily fulfill regulatory compliance obligations and can better track the status and progress for unresolved policy violations.

Microsoft 365 compliance center: Communication Compliance – Additional classifier language support

To expand the ability to detect policy violations in communications beyond English, French, Spanish, German, Portuguese, Italian, Japanese, and Chinese, Communication Compliance built-in classifiers (threat, harassment, and profanity) now support these additional four languages: Arabic, Dutch, Korean, and Chinese Traditional.

When this will happen

Rollout will begin in early November and is expected to be complete by mid-February (previously mid-January).

How this will affect your organization

Day Zero insights

Communication Compliance Day Zero Insights helps organizations discover trends that they may not be aware of, like harassment, threats or sharing of sensitive information. Insights for sensitive information types are surfaced automatically through the existing Compliance center’s data classification service while insights for machine learning classifiers require an organization to have already configured a policy in Communication Compliance.

Insights for both sensitive information types and machine learning classifiers are designed to help organizations holistically set up parameters for internal governance by identifying potential areas of risk and determining the type and scope of communication policies to be configured. Day Zero Insights displays the aggregate number of matches per classification type, with none of the insights containing any personally identifiable information.

Review activity summary

This new Communication Compliance report provides a comprehensive summary of all activities and actions that have occurred against a policy, such as date sent, date flagged, reviewed by, message reconciliation, etc. By providing visibility into policy review activity, organizations will be able to easily fulfill regulatory compliance obligations and can better track the status and progress for unresolved policy violations. This report will be accessible in each of the policy overview sections.

Additional classifier language support

To expand the ability to detect policy violations in communications beyond English, French, Spanish, German, Portuguese, Italian, Japanese, and Chinese, Communication Compliance built-in classifiers (threat, harassment, and profanity) now support these additional four languages: Arabic, Dutch, Korean, and Chinese Traditional.

What you need to do to prepare

Note: By default, global administrators do not have access to Communication Compliance features. To enable permissions for Communication Compliance features, see Make Communication Compliance available in your organization.

You might want to notify appropriate users about these new capabilities and update your training and documentation as needed.

Learn more

• Learn more about Communication Compliance in Microsoft 365.
• Discover and Manage Communication Risks with Communication Compliance

Message ID: MC295895
Published: 03 November 2021
Updated: 11 January 2022
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