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MC295521: Service Communications API retirement

By: Author Alex Lim

Posted on Last updated:

Home > MC295521: Service Communications API retirement

As previously announced in (MC275573 – Aug), the legacy version of the Service Communications API will be retired on December 17th, 2021. The new service communications API in Microsoft Graph replaces the legacy version of the API and provides access to Message center and Service health posts for your tenant.

MC295521: Service Communications API retirement

When this will happen

The new API is now broadly available and the legacy version of the Service Communications API will be retired on December 17th 2021.

How this will affect your organization

Any users, applications or tools using the legacy Service Communications API endpoint via https://manage.office.com will no longer be able to pull service health or message center communications when this change goes into effect on December 17th 2021.

What you need to do to prepare

Instead of using the legacy Service Communications API, we recommend using the new Service Health and Communications Graph API.

Please click Additional Information to learn more about the new Service Health and Communications Graph API.

Learn more

Message ID: MC295521
Published: 01 November 2021
Updated: 01 November 2021
#NewFeature #UserImpact #AdminImpact #Retirement #MajorUpdate #365Apps
Plan For Change

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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