As previously announced (MC229143 – December ’20, MC274503 – July and MC288472 – September), to ensure that we meet performance expectations, we are updating the supported versions of Outlook for Windows that can connect to Microsoft 365 services.
Note: Effective November 1, 2021, the following versions of Outlook for Windows (starting with Outlook 2007, in a phased rollout), will not be able to connect with Office 365 and Microsoft 365 services.
Additional Apps and Versions have been added since last communication.
| Office and Microsoft 365 Apps | Outlook for Windows Version |
|---|---|
| Office 2007 | All Versions |
| Office 2010 | All Versions |
| Office 2013 | Versions prior to 15.0.4971.1000 of Office 2013 (Service Pack 1 with the October 2017 Update) |
| Office 2016 MSI | Versions prior to 16.0.4600.1000 of Office 2016 (With the November 2017 Update, KB 4051890) |
| Microsoft 365 Apps for enterprise;(formerly Office 365 ProPlus) | 1705 and older |
| Microsoft 365 Apps for business(formerly Office 365 Business) | 1705 and older |
Key Points
- Major: Retirement
- Timing: November 1, 2021
- Action: Ensure Outlook for Windows client are updated accordingly
How this will affect your organization
Versions that are newer than the minimum version requirements listed above, but are not the currently supported version, may experience connectivity issues.
To see a list of the currently supported versions, visit Update history for Microsoft 365 Apps (listed by date) (for Microsoft 365 Apps) or Latest updates for versions of Office that use Windows Installer (MSI) (see “Latest Public Update” for Office 2013 and 2016).
Supported versions of Outlook for Windows in Office and Microsoft 365 will continue to connect to Microsoft 365 services as expected.
What you need to do to prepare
We recommend that all users upgrade to the supported versions of Office and Microsoft 365 Apps.
Message ID: MC294992
Published: 29 October 2021
Updated: 29 October 2021
Plan For Change
#AdminImpact #Retirement #365Apps #Exchange #MajorUpdate
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
