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MC292735: Retiring Teams mobile support for devices running on Android 5,6 and 7

We will be retiring the Teams mobile support on Android version 5, 6 and 7. Instead we recommend that users upgrade to newer Android builds, which is where we will continue to build new features and experiences. We will also begin encouraging users to update to the newest version of Teams if they’re running builds older than 1 year.

MC292735: Retiring Teams mobile support for devices running on Android 5,6 and 7

Affected Workloads

  • Microsoft Teams

Note: We will provide reminders, via future Message center communications, to move to supported OS versions before the retirements.

Key points

  • Timing:
    • Android 5 – The retirement of Android 5 will start in early March (3/1/2022) and complete by mid-March.
    • Android 6 – The retirement of Android 6 will start in early July (7/1/2022) and complete by mid-July. There will be no active development and bug fixes for this OS version after that, but we will continue to provide last supported version in the play store till September 2022.
    • Android 7 – The retirement of Android 7 will start in early September (9/1/2022) and complete by mid-Sept. There will be no active development and bug fixes on the build after that, but we will continue to provide last supported version in the play store till December 2022.
  • Action: Upgrade to newer Android builds.

How this will affect your organization

Users may be affected if they continue to use unsupported versions after the retirement timelines.

What you need to do to prepare

Ensure users are aware of this change and update to a supported Android OS version to continue using Teams mobile.

Message ID: MC292735
Published: 20 October 2021
Updated: 22 October 2021
Effective: March 1, 2022
#Teams #AdminImpact #MajorUpdate #UserImpact

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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