30-day/Final Reminder (MC229143 – DEC ’20 and MC274503 – July ’21): To ensure that we meet performance expectations, we areupdating the supported versions of Outlook for Windows that can connect toMicrosoft 365 services. Starting November 1, 2021, the following versions ofOutlook for Windows, as part of Office and Microsoft 365 Apps, will not be ableto connect with Office 365 and Microsoft 365 services.
| Office and Microsoft 365 Apps | Outlook for Windows Version |
|---|---|
| Office 2013 | 15.0.4970.9999 and older |
| Office 2016 | 16.0.4599.9999 and older |
| Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) | 1705 and older |
| Microsoft 365 Apps for business (formerly Office 365 Business) | 1705 and older |
Key Points
- Major: Retirement
- Timing: Beginning November 1, 2021 and will be complete by mid-May 2022.
- Action: Ensure Outlook for Windows client are updated accordingly
How this will affect your organization
Versions that are newer than minimum version requirements listed above, but are not the currently supported version, may experience connectivity issues.
To see a list of the currently supported versions, visit Update history for Microsoft 365 Apps (listed by date) (for Microsoft 365 Apps) or Latest updates for versions of Office that use Windows Installer (MSI) (see “Latest Public Update” for Office 2013 and 2016).
Supported versions of Outlook for Windows in Office and Microsoft 365 will continue to connect to Microsoft 365 services as expected.
What you need to do to prepare
We recommend that all users upgrade to the supported versions of Office and Microsoft 365 Apps.
Message ID: MC288472
Effective: November 1, 2021
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
