MC280286: Retiring Teams mobile support for devices running on iOS version 13 and below

We will be retiring the Teams mobile support on iOS version 13 and below. Instead, we recommend that users upgrade to newer iOS builds, which is where we will continue to invest our development resources. We will also begin encouraging users to update to the newest version of Teams if they’re running builds older than 1 year.

MC280286: Retiring Teams mobile support for devices running on iOS version 13 and below

Affected Workloads

  • Microsoft Teams

Key points

  • Timing: The retirement will begin in early November (previously early October) and is expected to complete by mid-November (previously mid-October).
  • Action: Instead of using iOS 13 or below, Microsoft recommend updating to OS versions 14 and above.

How this will affect your organization

You are receiving this message because one or more users in your organization might be using iOS mobile devices that are running on version 13 or lower.

The exiting Teams build 3.17.0 will continue to work on iOS 13 devices but there won’t be any app updates going forward. In addition to this, you will not be able to reinstall the build from the app store if you uninstall Teams or reset your device.

Learn more

Message ID: MC280286
Published: 23 August 2021
Updated: 23 August 2021
Effective: November 1, 2021