We will be retiring the Teams mobile support on iOS version 13 and below. Instead, we recommend that users upgrade to newer iOS builds, which is where we will continue to invest our development resources. We will also begin encouraging users to update to the newest version of Teams if they’re running builds older than 1 year.
Affected Workloads
- Microsoft Teams
Key points
- Timing: The retirement will begin in early November (previously early October) and is expected to complete by mid-November (previously mid-October).
- Action: Instead of using iOS 13 or below, Microsoft recommend updating to OS versions 14 and above.
How this will affect your organization
You are receiving this message because one or more users in your organization might be using iOS mobile devices that are running on version 13 or lower.
The exiting Teams build 3.17.0 will continue to work on iOS 13 devices but there won’t be any app updates going forward. In addition to this, you will not be able to reinstall the build from the app store if you uninstall Teams or reset your device.
Learn more
Message ID: MC280286
Published: 23 August 2021
Updated: 23 August 2021
Effective: November 1, 2021
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
