Microsoft is introducing the following new features and improvements for Microsoft Teams on Desk Phones in September:
- Remote Sign-out from Teams Admin Center (TAC) Portal – admins can provision devices from TAC, remotely sign in and now also sign out from devices
- Branch office survivability for Teams phones allowing users to make PSTN calls even when the internet connection is down
- Log collection enhancements – admins can now download all logs (company portal, device management, and media) from TAC
- Bug fixes related to authentication
When this will happen
This update will be available in Teams Admin Center in September 2021.
How this will affect your organization
The improvements and features above will provide users and admins with better Teams Phones experience.
What you need to do to prepare
If you are a member of Teams Technology Adoption Program (TAP) program, you may start testing the new update in late August once the preview version is released.
Message ID: MC279088
Effective: September 6, 2021
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
