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MC271070/MC271071/MC271072: OneDrive sync client will no longer be supported on Windows Server 2008 R2

The OneDrive team is committed to bringing you the best, most secure experience possible across your devices. As such, we are ending support for the OneDrive Desktop application (sync client) on Windows Server 2008 R2 and focusing our resources on new technologies and supported operating systems.

Note: Extended support for Windows Server 2008 R2 ended in January 2020. If you are not using the OneDrive sync client with Windows Server 2008 R2 you can safely ignore this message.

MC271070/MC271071/MC271072: OneDrive sync client will no longer be supported on Windows Server 2008 R2

Affected Workloads

  • OneDrive for Business

Key points

  • Timing: August 20th, 2021
  • Action: review and update impacted Windows Server 2008 R2 machines as appropriate.

How this affects your organization

Clients running on unsupported versions may continue to run but their functionality will no longer be tested and they may be blocked at a later point in time. It is not advised to continue to run on these unsupported operating systems.

Bugs and issues found on, or specific to, unsupported operating systems will no longer be investigated or fixed.

What you need to do to prepare

To ensure a smooth transition we recommend that you upgrade machines appropriately. Machines running on Windows Server 2008 R2 should be upgraded to Windows Server 2016 or Windows Server 2019.

Learn more

Message ID: MC271070, MC271071, and MC271072
Published: 17 July 2021
Updated: 17 July 2021
Action required by date: 20 August 2021
Effective: August 20, 2021

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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