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MC267575: Teams meeting support PSTN participants to raise hand and audio capabilities

Presenters and Organizers can now prevent public switched telephone network (PSTN) participants from unmuting in meetings. This change also allows PSTN participants to request to speak by raising their hand in a meeting via dial-pad command (press *5). This is rolling out on desktop, web and mobile. This message is associated with Microsoft 365 Roadmap ID 80262.

Presenters and Organizers can now prevent PSTN participants from unmuting. This change also allows PSTN participants to request to speak by raising their hand in a meeting via dial-pad command (press *5).

MC267575: Teams meeting support PSTN participants to raise hand and audio capabilities

Affected Workloads

  • Microsoft Teams

When this will happen

  • Standard and GCC: We will begin rolling this out in in mid-July and complete in late July.
  • GCC-H and DoD: We will begin rolling this out in late-July and complete in early August.

How this will affect your organization

Users in your organization that make use of the features to manage attendee audio can now use these same audio management controls on users that dial in.

What you need to do to prepare

You might want to notify your users about this new capability and update your training and documentation as appropriate.

Message ID: MC267575
Published: 08 July 2021
Updated: 08 July 2021
Effective: July 15, 2021

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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